Frequently Asked Questions — 121 Best Care
We at 121 Best Care are a recognised NDIS provider across Queensland and Northern Territories, the Gold Coast and Ipswich, delivering personalised and high-quality support.
Yes. We focus on person-centred care, taking time to understand your needs before creating a tailored support plan.
Currently, we focus on delivering NDIS services but work closely with plan managers to ensure smooth service delivery.
Yes. All our staff are qualified, experienced, and carefully selected through proper background checks.
Contact us via phone or our website’s online form, and our team will get back to you promptly.
Yes. We provide both in-home support and community-based services.
Yes. Participants are encouraged to choose their preferred support worker for comfort and trust.
We are a family-led organisation that treats every participant like family, building strong and trusted relationships.
Yes. Flexible support is available, including evenings and weekends, based on your needs.
We follow all NDIS quality standards, conduct staff checks, and regularly review care plans to ensure safety.
